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Netgear DM200 compatibility


FezVrasta

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Hi, I'm sorry but I don't speak Hungarian unfortunately.

I'm having problems with the Telekom provided VDSL2 modem (the ZTE H368N) because it reboots by itself and from what I read online, it only supports up to 70-80 mbit/s while my connection should be able to reach 100mbit/s.

Telekom already replaced it few weeks ago, but I'm still having the same problems. So, I ordered a Netgear DM200 modem hoping to replace the ZTE one, but I can't get it to connect to internet.

I inserted the username and password that are setup in the ZTE modem and tried to mimic all the ZTE settings, but it still is unable to connect.

Does anyone know how to make this modem work? Or if there's a way to get a better modem directly from Telekom?

 

Thank you.

Szerkesztve ekkor: Szerkesztő: FezVrasta
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Hi @FezVrasta

Sorry my poor English 

Please drop your dsl info datas into this forum, how we can to see that, there is or there is not a problem with your dsl line. 
You can find it on webbased administrative interface of ZTE.

If this netgear modem supports vdsl2, AnnexJ, bonding technology and if you use pppoe connection type on wan interface of this ordered modem, you should be able to connect to the Internet but you can not use voipbased wirephone and iptv services

Telekom can give you only same type HGW becouse this type HGW supports only the dual-dsl line connections wich needed for your 100mbps connection

Szerkesztve ekkor: Szerkesztő: btz
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Thanks for the reply @btz!

This is the info I see in the modem:

Type PPP
Connection Name  
xDSL Transfer Mode PTM
IP Version IPv4/v6
NAT Enabled
IP x.x.x.x.x
DNS  
IPv4 Connection Status Connected
IPv4 Online Duration 18460 sec
Disconnect Reason  
LLA  
GUA  
DNS  
prefix delegation for allocation address Yes
IPv6 Connection Status Connected
IPv6 Online Duration 18462 sec
WAN MAC xx:xx:xx:xx:xx:xx
 
Type DHCP
Connection Name  
xDSL Transfer Mode PTM
IP Version IPv4
NAT Enabled
IP x.x.x.x/255.255.252.0
DNS  
IPv4 Gateway x.x.x.x
IPv4 Connection Status Connected
IPv4 Online Duration 18504 sec
Remaining Lease Time 67896 sec
WAN MAC xx:xx:xx:xx:xx
 
Type DHCP
Connection Name  
xDSL Transfer Mode PTM
IP Version IPv4
NAT Enabled
IP 0.0.0.0/0.0.0.0
DNS  
IPv4 Gateway 0.0.0.0
IPv4 Connection Status Connecting
IPv4 Online Duration 0 sec
Remaining Lease Time 0 sec
WAN MAC xx:xx:xx:xx:xx
 
LINE ID LINE 0 LINE 1
Link Status Connected Connected
Modulation Type VDSL2 VDSL2
Actual Rate (Up/Down) 12333/34445 kbps 11196/33192 kbps
Attainable Rate (Up/Down) 12945/37823 kbps 11716/38312 kbps
Noise Margin (Up/Down) 6.1/6.1 dB 6/6.8 dB
Line Attenuation (Up/Down) 33.9/18 dB 34/16.6 dB
Output Power (Up/Down) 9.6/14.5 dBm 9.4/14 dBm
Data Path (Up/Down) Interleaved/Interleaved Interleaved/Interleaved
Interleave Depth (Up/Down) 129/311 101/299
Interleave Delay (Up/Down) 8/8 ms 8/8 ms
INP (Up/Down) 2/2 symbols 2/2 symbols
Profile 17a 17a
LinkEncap G.993.2_Annex_K_PTM G.993.2_Annex_K_PTM
CRC Errors (Up/Down) 0/7 0/0

I don't mind about VOIP or IPTV, I just want the internet connection.

 

 

 

 

Szerkesztve ekkor: Szerkesztő: FezVrasta
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@FezVrasta

I guess also this is the problem. This modem does not support bonding. 

This line does not work without bonding, because there is 33mbps in one line. 

Your internet speed reduction comes from that you are too far dslam. Another modem will not be able to help it. Your line speed is max 75mbps with two dsl lines. This is beyond the guaranteed value. 

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But how is it possible that the Telekom modem restarts by itself or loses connection all together weekly?

Also, every day I have to restart it because I can't surf the web anymore (some websites don't resolve / DNS problem, I already tried to use a different DNS, e.g. Google 8.8.8.8).

Do you think something can be done to at least have the line to be stable? Thanks!

Szerkesztve ekkor: Szerkesztő: FezVrasta
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@FezVrasta

Your line seems stable, based on the data you send, though not the best, but it's pretty good. But if we want to know more, we should look for longer it. We should be there when the error occurs. We can not do this through the forum sadly.

Ask the Telekom to replace the HGW device. If it does not solved the problem, ask a line check or wire replacement. The problem should be able to solve from this. A closer link to dslam could solve the speed problem

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